Record any assets used to deliver services with the Asset register and ensure they meet the service requirements and obligations recorded in your service management plan. Ensure your assets meet service requirements Identify and collect all of your service offerings and record how they are or will be delivered using the Service catalogue. You can also assign tasks and add target start and completion dates to stay on track. Kick-start your compliance project with the Implementation Plan tool, which will help you identify required actions and associated documents.
ITIL AUDIT CHECKLIST ISO
Measure your existing arrangements with the Gap Analysis tool and identify the steps needed to implement your SMS and comply with ISO 20000. How does our toolkit help you comply? Discover where you sit on the compliance scale
ITIL AUDIT CHECKLIST SERIES
She is also an editor and contributor to the ISO/IEC 27000 series of standards for information security management. Since 2006, Erin has contributed to the development of ISO/IEC 20000, as Chair of the ISO/IEC working group and as an editor. She is particularly focused on systems thinking, enterprise architecture and organizational culture to support digital transformation. Erin is passionate about helping organizations build, run and improve integrated organizational ecosystems that enable increased agility, resilience and velocity, and create value.
She is a specialist in service management and integration, organizational governance and cyber security. Since 2006, she has contributed to the development of the ISO/IEC 20000 series and is a UK representative on the international standards group that develops ISO/IEC 20000.Įrin Casteel is an ITIL 4 Lead Architect and author of the ITIL Foundation, ITIL 4 book. Shirley is an authority on service management practices and an author of ITIL publications. This often leads to ISO/IEC 20000 certification and enables organizations to deliver value from their business and technology investments. Shirley Lacy has extensive experience helping organizations implement service management using a rapid deployment approach while minimizing organizational delays and cost. Work from AXELOS-accredited documentation that will improve your processes and procedures. Apply online today or call our service center team on +1 8. If you use one of these Office versions on a Mac, or are using an older version of Office, please contact us.īuy now, pay later! Enjoy the benefits of paying by purchase order with an IT Governance corporate account. This toolkit is compatible with Office 2016, 20.
0 kommentar(er)
